Shipping policy

At NC Shoes, we are committed to providing an exceptional shopping experience for our United States customers, including clear and straightforward shipping policies. We proudly offer free shipping on all orders within the United States.

Shipping Locations

This shipping policy applies to orders shipped within the United States only.

Delivery Times

Below are the estimated delivery times for all packages:

  • Order Cutoff Time: 3:00 PM (GMT-05:00) Eastern Standard Time (New York).
    Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.

  • Order Processing Time: 1 to 3 business days (Mon to Sat).
    Once your order is processed, it will be prepared and handed over to one of our trusted shipping carriers.

  • Transit Time: 5 to 6 business days (Mon to Sat).

  • Estimated Total Delivery Time: 6 to 9 business days.

Please note that delivery times may vary slightly during holidays or high-demand periods.

Carrier Services

We partner with reliable carriers for deliveries within the United States, including:

  • UPS
  • FedEx
  • DHL
  • USPS

Carrier selection may vary depending on your location and package size.

Shipping Costs

All orders within the United States qualify for free shipping, with no minimum order requirement.

There are no hidden shipping fees.

Delivery Issues

If you experience any issues with your delivery, such as delays, damaged packages, or lost shipments, please contact our customer support team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Track Your Order page.

Questions?

Visit our FAQs page or contact our customer services.

Contact Information:

Email: support@nczshoes.com

Phone Number: +1 813-284-5917

Store Location: 4023 W Waters Ave, Tampa, FL 33614, United States

Contact Form: Click here

Store Business Hours: (Mon To Sat) 10 AM–5 PM.

Response Time: We respond within 24 hours