Payment Policy

We keep our payment process simple so checkout feels straightforward and predictable. The details below explain how payments are accepted and handled at NC Shoes.

Accepted Payment Methods

We currently accept:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

All payments are processed through secure, PCI-compliant providers.
We do not store your full card information on our website.

Payment Timing

Your payment is charged at the time you place your order.
This allows us to prepare and ship your items without delays.

If a payment fails or the bank declines it, the order will not be created.
You may try another payment method if needed.

Order Confirmation

Once a payment goes through, you will receive:

  1. An email confirmation with order details
  2. A second email with tracking information once your order ships

If you don’t receive a confirmation email, check your spam folder or contact us.

Billing Information

Please make sure your billing details match the information on your card or payment account.
Incorrect billing information may cause the payment to fail or delay your order.

Sales Tax

Sales tax is applied based on your shipping address and follows local and state regulations.
The final tax amount will appear at checkout before you complete the order.

Payment Security

All transactions are encrypted and processed through secure third-party payment gateways.
We do not have access to your full card number, CVV, or banking information.

For your safety:

  • We never request your payment information by email
  • We do not accept payments outside our website or store
  • If anything looks suspicious, please contact us directly

Refunds to Your Original Payment Method

Eligible refunds are sent back to the same payment method used at checkout.
Processing time depends on your bank or payment provider, but most refunds appear within a few business days after approval.

Questions About Payments?

If you need help with a payment issue, reach out anytime:

Email
support@nczshoes.com

Phone
+1 813-284-5917

Store Address
4023 W Waters Ave
Tampa, FL 33614, United States
Northwest Plaza

We’re a small team, so you’ll always get a clear and direct answer.